ManageB2B’s Enterprise Resource Manager (ERM) is a complete Enterprise Resource Planning (ERP) system which comes with built-in Customer Relationship Management (CRM) and Sales Force Automation (SFA).

Front Office - Sales: CRM & SFA

ERM is the Only True, Fully-integrated
B2B Application for SMBs

It’s the little things we’ve thought about in our application that differentiate us from everyone else. For example, how often does a customer order exceed stock on hand? Whether it’s a regular occurrence or not, being able to seamlessly fulfill those orders without having to say you’re out of stock is instrumental in retaining customer confidence and loyalty.

Our ERM application allows you to source and fulfill items not in stock without the customer ever knowing and without having to go beyond the application to account for the transaction. Customer Relationship Management is more than just entering contacts and making a sale. It comes down to understanding how your customers engage within your business paradigm. We’ve taken the time to understand your business and build in those critical details that make the difference. As you review our front office modules you’ll discover why ManageB2B’s Enterprise Resource Manager™ is the right choice for your business.

Front Office - Sales Back Office - Finance
CRM: Leads - Contacts - Accounts MRP - WMS - Inventory
Special Sales Items Procurement
Opportunities & Projects SO Process & Backlog
Price List & Inventory Invoice & Deferred Rev.
Sales Proposals & Quotes Accounts Receivable
Sales & Service Orders - SO Business Reports (BI)
Sales & Inventory Forecast Sales Tax Records
Sales Commissions Accounts Payable
Service, Support & RMA G/L - Fixed Assets - Dashboard
eCommerce - Integrated ERM Administration